Shipping & Returns
Shipping Information
At Rū Studio, we strive to provide our customers with the best possible shopping experience.
DOMESTIC SHIPPING: Each order is made on order which takes 15-20 working days for dispatch and shipping. Every order will be put into process after 50% advance payment and confirmation. After confirmation shipping days will be counted. Rs.250 flat shipping charges. Orders above Rs.50,000 to get free shipping. Express shipping charges Rs.2000
INTERNATIONAL SHIPPING: For international orders we take payment online (details can be found on checkout and will be mailed to you). After payment the order is confirmed and processed. International delivery take 3 weeks after dispatching excluding manufacturing time. Additional charges applied. Charges are:
Order under Rs.25,000 = Rs.9800
Order from Rs.25,000 - Rs.50,000 = Rs.8700
Order above Rs.50,000 = Rs.7500
Express shipping Rs.18,000
For express shipping please mail. Additional charges applied.
Returns & Exchanges
We want you to love your Rū Studio purchase, but if you're not completely satisfied, we're here to help. We accept exchanges within 7 days of the delivery date. All items must be in their original condition and packaging with all tags attached. Please contact our customer service team to initiate a exchange. We'll provide you with a prepaid shipping label and instructions on how to exchange your item. Once we receive your items, we'll issue a refund code which can be used on your next checkout. If you have any questions about our return and exchange policy, please don't hesitate to contact us.
The items can not be returned, only exchanged.